Effective: March 2026
By accessing and using Lyra's website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services. These terms constitute a binding agreement between you and Luna LLC (operating as Lyra
Lyra provides consulting, AI agency, and brokerage services to help businesses optimize operations, implement AI solutions, and access specialized expertise. Our services include:
Service scope, deliverables, and timelines are detailed in individual engagement agreements, proposals, and the pricing page. The specific services you engage will be outlined in your signed contract with Lyra.
Our typical engagement follows this process:
Payment Methods: We accept payments via Stripe and bank transfer through Wise. All payment information is processed securely and in compliance with applicable laws.
Payment Terms: Invoices are due within net 14 days of issuance unless otherwise agreed in writing. Retainers are typically due in advance before service delivery begins.
Pricing: Pricing is detailed on our pricing page and in your specific engagement agreement. We reserve the right to adjust pricing for services not explicitly covered in the proposal with notice and mutual agreement.
Late Payment: Accounts unpaid after 30 days may incur a late payment fee of 1.5% per month (18% annually) and may result in suspension of services.
Expenses: Expenses for travel, tools, third-party services, or other costs incurred in delivering services will be itemized and billed separately unless included in the proposal.
Lyra Platform IP: Lyra retains all intellectual property rights to our proprietary platforms, methodologies, tools, templates, frameworks, and processes developed by Lyra prior to or independent of your engagement.
Client Deliverables: Upon full payment of invoices, you own the work product and deliverables created specifically for your project, including custom code, designs, content, and strategies developed during the engagement.
Licensed Materials: You receive a non-exclusive, non-transferable license to use templates, tools, and frameworks provided during the engagement for the purposes of your business. These materials remain Lyra's property and may not be resold or redistributed.
Third-Party IP: You agree to respect all third-party intellectual property rights and will not infringe upon copyrights, trademarks, or patents of others in your use of our services.
Mutual Confidentiality: Both parties agree to maintain the confidentiality of proprietary information, business strategies, and other confidential details shared during the engagement.
Exceptions: This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
Professional Use: Lyra may reference your company as a case study or client (with your name or anonymously) in marketing materials and portfolio work unless you explicitly opt out in writing.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LYRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
LYRA'S TOTAL LIABILITY FOR ANY CLAIM UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM, OR $1,000 USD, WHICHEVER IS GREATER.
This limitation does not apply to liability that cannot be excluded or limited by law, including gross negligence, willful misconduct, or violations of data protection laws.
Service Agreements: Most service engagements are structured as monthly rolling relationships after an initial minimum period (typically 3–12 months depending on the service and proposal).
Termination by Client: You may terminate the engagement with 30 days' written notice after the initial minimum period expires. You remain responsible for all fees through the notice period.
Termination by Lyra: Lyra may terminate the engagement for material breach, non-payment, or other valid reasons with 30 days' notice.
Effect of Termination: Upon termination, Lyra will cease service delivery after the notice period. You remain responsible for all accrued fees. Sections covering confidentiality, IP, and limitation of liability survive termination.
These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of Texas courts for any disputes.
Mediation: Before pursuing formal legal action, the parties agree to attempt good-faith mediation to resolve disputes. A neutral mediator shall be selected by mutual agreement.
Arbitration: If mediation fails, disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association (AAA). The arbitration shall take place in Houston, Texas. Each party shall bear its own costs unless the arbitrator determines otherwise.
Small Claims Exception: Either party may bring an action in small claims court if the claim does not exceed the jurisdiction limit.
Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, or if not possible, severed. The remaining provisions shall remain in full force and effect.
Amendments: Lyra reserves the right to amend these Terms at any time. Material changes will be communicated to you with reasonable notice. Continued use of our services constitutes acceptance of the updated terms.
These Terms of Service, together with any signed engagement agreement, proposal, or statement of work, constitute the entire agreement between you and Lyra regarding the services. They supersede all prior negotiations, understandings, and agreements, whether written or oral.
For questions about these Terms of Service or your engagement, please contact us at: